1. Deliverable Quality Review & Revisions
We are committed to delivering rigorous, high-standard technical documentation. Upon receipt of a draft feasibility report, compliance matrix, or project management plan, clients are entitled to:
- 14-Day Review Period: A formal period to review findings, request clarifications, and submit technical comments.
- One Formal Revision Round: Incorporating factual updates, site survey revisions, or adjusted development parameters within the agreed scope of work at no extra fee.
- Out-of-Scope Modifications: Substantial alterations to site boundaries, building typologies, or design concepts requested after deliverable approval are quoted separately as variation works.
2. Engagement Cancellation Protocols
Either party may terminate an ongoing Consultancy Agreement under the terms defined within the executed contract:
- Written Notice: Cancellation requests must be submitted in writing to our Merrylands office with at least 14 business days' formal notice.
- Work in Progress (WIP) Assessment: The client is liable for all verifiable hours expended, completed milestones, and non-refundable third-party specialist disbursements incurred up to the date of termination.
- Deposit Retainers: Initial administrative retainers cover preliminary statutory searches (title searches, Section 10.7 certificates) and are non-refundable once search lodgments have occurred.
3. Australian Consumer Law Guarantees
Nothing in this policy limits or excludes statutory consumer guarantees provided under the Competition and Consumer Act 2010 (Cth). Our professional services are delivered with due care and skill, fitness for the specified agreed purpose, and within a reasonable timeframe as agreed in the project schedule.
4. Dispute Resolution & Assessment
In the event of a disagreement regarding deliverable completeness or milestone certification, both parties agree to engage in good-faith negotiations facilitated by the Managing Director of G.A.T PROJECTS PTY LTD prior to initiating external legal or arbitration proceedings.
5. Inquiries & Policy Administration
To request a formal review or submit agreement-related correspondence, please contact:
35 Walker St, Merrylands NSW 2160, Australia
ABN: 71 614 381 850 | ACN: 614 381 850
Phone: +61 2 9897 5120
Email: [email protected]